• Phone: 0400 005 088
  • Email us: info@hiremetransfers.com.au
  • Working Hours: 08:00-17:00

Privacy Policy

Welcome To Hire Me Transfers

At Hire Me Transfers, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information.

  1. Information Collection
    • We collect personal information such as your name, contact details, and payment information when you make a booking or inquiry.
    • Non-personal information, like your browsing behavior on our website, may be collected via cookies.
  2. Use of Information
    • To process your bookings and payments.
    • To improve our services and enhance customer experience.
    • To communicate with you regarding your bookings or promotional offers (with your consent).
  3. Data Protection
    • We implement strict measures to safeguard your data against unauthorized access or disclosure.
    • Your payment information is securely processed through trusted payment gateways.
  4. Sharing Information
    • We do not share, sell, or lease your personal information to third parties except as required to process your bookings or comply with legal obligations.
  5. Your Rights
    • You have the right to access, update, or request the deletion of your personal data by contacting us.
  6. Policy Updates
    • We may update this Privacy Policy periodically. Any changes will be communicated on our website.

For questions or concerns, please contact us at [Insert Contact Information].

Cancellation Policy

Hire Me Transfers aims to provide flexibility and clarity regarding booking cancellations. Please review our policy below:

  1. Cancellation by the Customer
    • Up to 48 Hours Before the Service: Full refund provided.
    • Less than 48 Hours Before the Service: 50% refund of the total amount.
    • Within 24 Hours or No-Show: No refund will be issued.
  2. Cancellation by Hire Me Transfers
    • In rare circumstances where we need to cancel due to unforeseen events, we will offer a full refund or reschedule your booking at no additional cost.
  3. Refund Process
    • Refunds will be processed within 7–10 business days and credited back to the original payment method.
  4. Changes to Bookings
    • Changes to bookings (e.g., date/time adjustments) can be made up to 24 hours in advance, subject to availability. Additional charges may apply.

For assistance or to request a cancellation, please contact us at [Insert Contact Information].